Overview

Webhooks can be used to capture data emitted by the Quiq system when certain conversation and agent based events occur.

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New Webhook

Click the New Webhook button to add the URL of a webhook handler, and to choose the events the handler is subscribed to. Reference the Quiq Webhook Overview for detailed information about the data provided. Webhook URL’s must implement HTTPS.

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Once the webhook is created, a GUID is generated for use as a Shared Secret. Click the Show Secret link to reveal this GUID and copy it for use in verifying the webhook posts.

Email Alerts for Webhook Errors

When creating or editing a webhook, you can configure Email alerts for whenever an error occurs. There are several different options available when utilizing this feature:

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1. Enter Email Addresses Manually: You can list individual email addresses that will receive an alert when there is an error with this webhook.

2. Alert all Admins: You can send an email to all Quiq users with Admin permissions when there is an error.